Lowe’s to Shut Down Iris Smart Home Platform After Failure to Sell Off the Business

Lowe’s will shut down the Iris smart home platform on March 31, but allow customers to be reimbursed for certain devices.

Lowe’s to Shut Down Iris Smart Home Platform After Failure to Sell Off the Business 

MOORESVILLE, N.C. – Well, you can’t say they didn’t give it the ol’ college try. After failing to find a new owner for its Iris smart home business last fall, Lowe’s has announced it will shut the platform on March 31, according to an email sent to subscribers last Thursday.

Customers with eligible products that exclusively work on the Iris platform are able to redeem them for a prepaid VISA gift card. So if a device works with Iris in addition to another hub, such as SmartThings, you’re out of luck. Customers also no longer have to pay for the service and can use it until their account is deactivated.

Considering there’s nothing worse than investing money in a platform only for it to shut down and leave users with useless devices, this isn’t a terrible deal.

A Lowe’s spokesperson told Digital Trends, “After carefully evaluating a range of options, the decision was made to shut down the Iris platform once it was determined that none of the alternatives would allow Iris to continue to deliver the experience our customers have come to expect of us. Lowe’s remains committed to carrying the breadth and depth of smart home products and brands to meet our customers’ needs now and in the future.”

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